Search naukri

Required Freshers/Experienced Graduates for a Leading BPO for Voice & Finance Process for the profile of PROCESS ASSOCIATE..Details are as follows.

Experience:0 – 8Years

Qualification: Graduates (BA, Bcom, BBA, BSc)

Age: Upto 28 years.

Salary:-Rs 9,500 for freshers.For Experienced Rs 9,500 onwards depending upon experience.

Location:Delhi/Gurgaon

Job Description :
Answer inbound calls
Document the calls to ensure all information is captured
Ensure one time call resolution
Maintain accuracy of information given and documented
Adhere to standard operating procedures required by the process
Attend briefings, trainings/refresher sessions and meetings as required
Should be able to work in 24/7

Desired :
Good Communication skills
Logical reasoning and analytical skills
Ability to work with speed and accuracy
Prioritizing and organizing skills
Team working

For further details mail your updated cv at altuhr@gmail.com.

If you are not interested, please refer it to your friends/known who are comfortable in working for BPO’S.

Note: Interviews would be conducted in Chandigarh

Aricent

(www.aricent.com)

Aricent is a global innovation, technology and services company focused exclusively on communications. Aricent is a strategic supplier to the world’s leading application, infrastructure and service providers, with operations in 19 countries worldwide. One of the largest privately-held companies in Silicon Valley; 550+ customers; 8,000+ employees, 33 offices worldwide; Product portfolio of more than 125 licensable products; The company’s investors include Kohlberg Kravis Roberts & Co., Sequoia Capital, The Family Office and The Canadian Pension Plan Investment Board.

Walk-in Interviews for Freshers in CHANDIGARH

We are in the process of hiring trainees for network support who will undergo training with us for a period of 12 months.

This training opportunity is available in Gurgaon.

The details of the requirement are as below:

Job Title: Trainee

Qualification: BCA/B.Sc (IT) / B.E/ B.Tech/ M.E/ M.Tech/ MCA/ M.Sc(IT)

Year of Passout:2008 & 2009

Skills Required: Fairly conversant with Networking Fundamentals viz:
- Routing Protocols
- TCP/ IP and IRQs
- Basic operating systems related to Networking
- Knowledge of CISCO product will be an added advantage
- Good communication skills in written as well as verbal.

Candidates meeting the required skills sets can appear for the selection process as per the below mentioned schedule:

Walk-In Date:On 6 February 2010 (Saturday) | Time: 10 am – 4 pm

Venue:
Hotel sunbeam
Udyog path, Sector 22-b,
Chandigarh – 160022

Selection Process: There will be 3 rounds as given below:
- Round I: Voice & Accent
- Round II: Technical test
- Round III: Interviews

NOTE:
- Candidate should be willing to work in 24*7 Support (US Shifts) & should be competent in voice based technical support.
- Candidates have to separately clear each round of the selection process.
- Candidates will be paid a fixed stipend during the training period .

Contact Name: Vishakha Saini

Designation : Customer Care Executive/Sr.Customer Care Executive

Job Description :

Walk in :  Monday to Friday
Timing : 11am to 2 pm.

- 0 to 3 Yrs of Experience in Domestic Call Center
- Graduate in any stream (BE, B.Tech, MCA, MCM not eligible)
- Excellent communication Skills with good computer knowledge
- Ready to work in 24*7 environment
- Graduates BA ,B.Com,B.Sc passed out.
- Willingness to work in 24*7 environment and rotational shifts

Company Profile :

Tech Mahindra is a global systems integrator and business transformation consulting firm focused on the communications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage.

For over two decades, Tech Mahindra has been the chosen transformation partner for wireline, wireless and broadband operators around the world. Tech Mahindra’s capabilities span across Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility, Security consulting, Testing, and other areas.

Tech Mahindra’s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Managed Services, Remote Infrastructure Management and BPO. With annual revenues in excess of US$ 984 million(2008-09) and over 26,000 professionals , Tech Mahindra services clients across the telecom eco-system in Americas, Europe, Middle-east, Africa and Asia-Pacific.

Tech Mahindra centers are ISO 9001:2000 certified and it also holds SEI-CMMI Level 5 certification. Tech Mahindra’s people care practices are certified at PCMM Level 5. The company has also been certified for SSE-CMM Level 3, ISO 20000-1 (IT Service Management Standard) and ISO 27001 (Security Management Standard).

Majority owned by Mahindra & Mahindra, India’s fifth largest commercial group, in partnership with BT Plc (BT), Europe’s second largest telecom service provider, Tech Mahindra has grown rapidly to become the 5th largest software exporter in India (Nasscom 2009), and ranked # 1 in Telecom Software category by Voice & Data, 2009 (V&D Ranking).’

Desired Profile :

* The ideal candidate should be self motivated, Interactive, fluent in english.
* Identify and provide input on unique or recurring customer problems.
* Handling inbound/ outbound calls.
* Solving customer queries.
* He/ She should be a firm believer in achieving the desired growth of the company.
* He/ She should be a team player.
* Willing to work in rotational shifts.
* To meet the customers needs & provide customer satisfaction.
* No registration fee or salary deduction from candidates.
* Excellent command over spoken English with respect to neutralized accent, grammar, sentence construction and clarity issues.
* Willingness to work in rotational shifts.
* Graduates from any stream
* Confident and self-motivating attitude.
* Excellent communication skills.
* Having good technical skills in computers as hardware engineer.

Experience : 0 – 3 Years

Role : Associate/Sr. Associate -(NonTechnical)

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Education :

UG – Any Graduate – Any Specialization,Graduation Not Required
PG – Any PG Course – Any Specialization,Post Graduation Not Required

Location : Chandigarh

Click Here To Apply