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Archive for the ‘ITES/TSO/BPO’ Category

VCustomer Walk-in for Freshers: Feb 9-13

February 9th, 2010 No comments

Experience:  0 – 2 Years

Location: Pune

Education: UG – Graduation Not Required,B.A – Any Specialization,B.B.A – Management,B.Com – Commerce,B.Ed – Education,B.Sc – Any Specialization,BCA – Computers PG – Post Graduation Not Required

Industry Type:  BPO/ITES

Role: Associate/Sr. Associate -(Technical)

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

Walk-in To Nyati Business Park, S. No. 9/10, Wadgaon Sheri, Nr. Kalyani Nagar, Ahead of Bishops High School, Pune 14

 * Basic understanding of internet, internet service providers, browsers, IP, etc is mandatory.
* Candidates from engineering background (diploma / B.E. / B.Tech) will not be considered
* Good fluency in English & Hindi

 

Job Description

* Domestic (Voice Process) related to broadband & internet
* Inbound process relating to queries / issues relating to the internet / broadband connections.
Keywords: Technical, semi – tech, CCR, CCE, b.com, BA, MCSA, MCSE, CCNA, CCNP, A+, N+, hardware, networking, troubleshooting


Company Profile

We are a US incorporated Global Services Company, headquartered at Kirkland & specializing in delivery of outsourced, customer care services,transaction processing, Business Process Outsourcing & support through voice,e-mail & web-based applications.
Contact Details

 

Company Name: VCustomer Services India Pvt. Ltd.

Website: http://www.vcustomerindia.com

Executive Name: Arijit Datta

Address: Not Mentioned

Telephone: 020-66241621

Reference ID: YT

Freshers 2008 and 2009 ITIS Career Opportunities at Cognizant

February 6th, 2010 No comments

Freshers 2008 and 2009 ITIS Career opportunities at Cognizant, Vellore
IT Infra Services Technologies

  • Supporting Cognizant clients on troubleshooting issues relating to software, hardware & networking
  • Understanding problems and providing remote technical resolutions
  • Coordinate on tracking status, providing updates & resolution confirmation

Eligibility Criteria:

  • B Sc (Computer Science / Computer Technology / IT / Mathematics / Statistics / Physics with Maths / Chemistry with Maths / Electronics / Industrial Electronics) or BCA (Computer Applications) or M Sc (Mathematics / Statistics / Physics with Maths / Chemistry with Maths)
  • Year of Passing: 2008 or 2009 batch only
  • Consistent First Class (over 60%) in X, XII, UG and PG (if applicable)and no standing arrears
  • Candidates with degrees through correspondence / part time courses are not eligible
  • Good interpersonal and excellent communication skills
  • Willingness to work in shift operations (24/7)
  • Willing to work in any Cognizant location across India

Interested Candidates walk-in to
Date : Sunday, February 7, 2010
Reporting Time : 8:30 am

Venue : VIT University, Vellore.

Contact person : Ram, HR Campus Team, Cognizant.

Wipro Freshers Walkin

January 31st, 2010 No comments
We are hiring for Airlines & Telecom process.

Experience :  0 – 2 Years
Location :   Pune
Education :  UG – B.A – Any Specialization,B.Arch – Architecture,B.B.A – Management,B.Com – Commerce,B.Ed – Education,B.Pharma – Pharmacy,B.Sc – Any Specialization,BCA -

Computers,BDS – Dentistry,BHM – Hotel Management
 
PG – Post Graduation Not Required

Industry Type :  BPO/ITES

Role: Associate/Sr. Associate -(NonTechnical)

Functional Area :  ITES/BPO/KPO, Customer Service, Ops.
 
Job Description

•Responsible for resolution of issues faced by the customers.

•Identify opportunities for sales (where applicable) and offer the right solutions to

the customers.

•Quickly and accurately perform multi-tasks like talking, listening, documenting

information, seeking information and problem solving.

•Work effectively as a team member and facilitate cooperative environment to meet and

exceed customer expectations
 
Desired Candidate Profile

Eligibility Criteria

•Age limit 18-45 yrs

•Graduate/ Undergraduates

(BTECH/MCA/BE/MBA NOT ELIGIBLE)

Experience – Fresher, Experienced, Lateral

•Command over grammatically correct spoken / written English/ Good typing speed.

•Ability Skill Required (Basic computer skills, other domain specific tests)

•Willingness to work in 24/7 work environment.

Incase you fulfill the above criteria kindly walk in at our Direct recruitment center on

between 12pm – 6pm with a printout of this mail

Address:

Venue

Wipro BPO
FC Annex, 1215,
Shivajinagar,
Pune

Landmark: Lane opposite Fergusson College Gate # 2,

Lane adjacent to Hotel Savera

Next to TATA Capital

Documents to be carried for the interview

2 passport size photographs in color

2 printed copies of your resume

1 photo identity proof (original + photocopy)

Candidate should not be pursuing any regular course & who have applied in the last 1

month need not to apply.

Keywords :  CSE , Voice , Non Tech , UK, US, CCE, CSA, International call centre, inbound,

 outbound, night shifts, fresher, bpo, customer care, customer service, telesales

, reservation, executive , airlines , ticketing

If you meet the above mentioned criteria, apply online

How To Apply- If you have not registered in Naukri.Com

Click here to Post Your FREE Resume

OR

If you have registered in naukri.com, click here

Tata Business Recruits Trainee/Executive Operations

December 20th, 2009 No comments

Designation :  Management Trainee/Executive Operations

Job Description :    

Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients.

To be groomed to take up operational and account management responsibilities

• Graduation in BE(Engineering) Plus MBA completed
• Should secure 60 % in his academics through out.
• Should not have gap in education.
• Require zeal to learn and excels in career
• Good Communication Skills
• Hardworking with determination
• Up to 2 years experience prior to MBA in manufacturing set up will be preferred

Company Profile :

Headquartered in Hyderabad and having Global delivery centres located in North America & India, TBSS is among the Largest Third party Outsourced Customer Service Providers in India, serving domestic as well as international customers. We are a wholly owned subsidiary of Tata Sons and part of the 139 year old Tata Group. With state-of-the-art facilities across 5 global delivery centers that accommodate nearly 4000 seats, TBSS is among the rapidly growing contact centres globally. We have the capability to efficiently transition and manage global customer care and voice processes to integrate into a single global delivery model. Our ‘End to End’ solutions reinforce our commitment to work with our clients in developing winning strategies through “right-shoring” and thus providing a high ROI.
We provide value-added contact centre services with a clear focus on quality and endeavor to be a long term partner addressing all aspects of our clients.

Tata Business Support Services Ltd, also known as TBSS commenced operations as an independent entity in May 2004 and today is not only one of the largest third party Customer Service providers in India but also one of the leading integrated end-to-end outsourcing service providers with more than 5000 employees, serving a global clientele.

Customer Driven Excellence through Truly Global Servicing. We at TBSS believe in developing the capability to create and offer appropriate cost-quality service levels everywhere.
 
Desired Profile :

Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients.

To be groomed to take up operational and account management responsibilities

• Graduation in BE(Engineering) Plus MBA completed
• Should secure 60 % in his academics through out.
• Should not have gap in education.
• Require zeal to learn and excels in career
• Good Communication Skills
• Hardworking with determination
• Up to 2 years experience prior to MBA in manufacturing set up will be preferred

Experience :   0 – 2 Years

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Education :
UG – B.Tech/B.E. – Any Specialization
PG – MBA/PGDM – Any Specialization

Location :   Pune

Compensation:  Rupees 1,50,000 – 2,00,000

CLICK HERE

Categories: ITES/TSO/BPO, Management Jobs, Pune Tags:

BE/B.Tech freshers Required at Wipro

December 13th, 2009 No comments

BE/BTECH  WIPRO BPO INVITES U 4 AIRLINES PROCESS!!

Wipro BPO Solutions Ltd

Experience: 0 – 2 Years

Location: Pune

Education: UG – B.A – Any Specialization,B.Arch – Architecture,B.B.A – Management,B.Com – Commerce,B.Ed – Education,B.Pharma – Pharmacy,B.Sc – Any Specialization,B.Tech/B.E. – Any Specialization,BCA – Computers,BDS – Dentistry,BHM – Hotel Management,BVSC – Veterinary Science,LLB – Law,MBBS – Medicine

PG – Post Graduation Not Required

Industry Type: BPO/ITES

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

 

Job Description

  • Responsible for customer service turnaround within set time frames.

  • Minimize customer dissonance, optimize charge out and cost per transaction.

  • Monitor customer satisfaction levels and participate in developing improvement plans.

  • Maintain customer and vendor databases.

  • Implementation of new negotiated facilities services and programs.

  • Ensure accurate documentation of customer profiles.

  • Handle written customer correspondence on behalf of operations.

  • Communicate with operations staff on client issues, policy change etc.

Desired Candidate Profile

Eligibility Criteria:

Age: 18 to 45 years

Education: UNDERGRADUATES/ GRADUATES

MCM/MCA/PGDCA/MBA NEED NOT APPLY

Experience: FRESHERS can also apply

PROCESS DETAILS: VOICE Process involving NIGHT SHIFTS as work hours.

Incase you fulfill the above criteria kindly walk in to one of the addresses mentioned below between 11AM and 6PM:

Wipro BPO (Monday to Friday)

Plot No. 2

Phase 1

Rajiv Gandhi Infotech Park

Next to Infosys BPO

Hinjewadi

Pune-411057

Wipro BPO (Monday to Saturday)

FC Annex, 1215, Shivajinagar,

Landmark: Lane opposite Fergusson College Gate 2

Lane adjacent to Hotel Savera

Next to TATA CAPITAL

Documents to be carried for the interview:

2 passport size photographs in color

2 printed copies of your resume

1 photo identity proof (original + photocopy)

CANDIDATES WHO HAVE APPLIED IN THE LAST 1 MONTH NEED NOT APPLY

Company Profile

We are the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. We provide comprehensive IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research and development services to corporations globally. In the Indian market, we are a leader in providing IT solutions and services for the corporate segment in India offering system integration, network integration, software solutions and IT services. In the Asia Pacific and Middle East markets, we provide IT solutions and services for global corporations.

Contact Details

Company Name:

Wipro BPO Solutions Ltd

Website:

http://www.wipro.com/linux

Executive Name:

Wipro BPO

 

Address:

Wipro BPO Solutions Ltd

FC Annex, 1215, Shivaji nagar.

Lane Opp Fergusson College Main Gate.

Next to Tata Capital. FC Road

PUNE,Maharashtra,India 411005

 

Telephone:

Categories: ITES/TSO/BPO, Pune Tags:

URGENT OPENINGS FOR UNGRADUATE FRESHER AT MPHASIS

December 13th, 2009 No comments
Designation: URGENT OPENINGS FOR UNGRADUATE FRESHER
Job Description: We are currently looking at Fresh Graduates/Undergraduates

(NO BE/B TECH)

Designation: Customer service Officer.

Qualification ? Graduates /Undergraduates

Job Profile :

? Should possess excellent communication skills

? Be result oriented & high on initiative

? Strong analytical skills

? Should be Willing to work in night shifts

If you are matching the above mention requirement & looking for a job change, request you to walk in to ourMagarpatta Officewiith 2 copies of your resume & educational documents on14.12.09 and appear for the interview.

 

Venue: MPhasis an EDS Company

Tower 4,4th Floor,Magarpatta City,Pune

Time: 10 am -2 pm

Regards

Neetha Alva

Desired Profile: Candidate should have excellent communications skill.

Minimum 12th Pass.(QUIT STUDIES)

Should be open to work in shifts.

 

Please bring along you following documents -

1. Updated Resume

2. 10th / 12th /FY / SY / TY marksheets

3. All relieving / experience letters for any work experience

4. Photo ID proof (Pancard / Driving liscence / Voter ID card / Passport / etc)

5. Address proof (Electricity bill / BSNL landline bill / Ration Card / Rent agreement)

6. 8 Photographs

PLEASE BRING A COPY OF THIS MAIL ALONG FOR REFERENCE

Experience: 0 – 4 Years
Industry Type: BPO/ITES
Role: Associate/Sr. Associate -(NonTechnical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education: UG – Any Graduate – Any Specialization,Graduation Not Required
PG – Any PG Course – Any Specialization,Post Graduation Not Required
Location: Pune
Keywords: GOOD COMMUNICATION SKILLS
Contact: Neetha Alva
MPhasis Limited an EDS company
Telephone: 661730018
Website: http://www.mphasis.com
Reference: NEETHA
Categories: ITES/TSO/BPO, Pune Tags:

Timesjobs.com presents Job Fair on 12th/13th December, 2009

December 11th, 2009 No comments

Timesjobs.com presents Job Fair on 12th/13th December, 2009

  1. Multi Brand Jobfair – Mumbai
    2 DAYS 8 TOP COMPANIES 1000+ JOBS 12 13
    12th / 13th DEC , 2009
  2. BPO Jobfair – Bangalore
    12th / 13th DEC. 2009
  3. Infosys Exclusive Jobfair – Pune, Gurgaon, Chennai, Jaipur, Kolkata, Hyderabad
    12th DEC, 2009

For more Details Please visit: http://www.timesjobs.com/candidate/jobfair/jobfair.jsp