Accenture Opening for Freshers
Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With approximately 177,000 people serving clients in more than 120 countries, the company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009. Its home page is www.accenture.com.
Designation:
Technical support voice process
Job Description:
voice-based technical support troubleshooting communication skills semi – tech process
Desired Profile:
Should have 0 months – 5 years of experience in voice-based technical supportshould have knowledge of troubleshooting in internet support services for clientsShould have excellent verbal and written communication skillsShould be able to diffuse volatile situations when distressed or irate customers call for supportshould be able to deliver quality customer service and technical service support for clientsJob profile deals in semi – tech processFresher can also apply
Please note that, your current location should be within our transport boundary limits for providing transport, candidates should be willing to work in shifts M2B – VikroliCentral – KalyanHarbour – KhargharWestern – Mira RoadSouth – Upto VTBhyander included
And
M3 – Andheri EastCentral – MumbraHarbour – BelapurWestern – VasaiSouth – Upto VTBhyander included
Experience: 0 – 5 Years
Industry Type: BPO/ITES
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education: UG – Any Graduate – Any Specialization,Graduation Not Required
PG – Any PG Course – Any Specialization,Post Graduation Not Required
Location: 0 – 5 Years
Keyword: Tech support,voice process,inbound,outbound
Contact: Komal
Accenture
Telephone: 080-40778212
Email: komal.tanwani@accenture.com
Website: http://www.accenture.com
How to Apply