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Archive for the ‘ITES/TSO/BPO’ Category

Accenture Opening for Freshers

May 18th, 2010 No comments

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With approximately 177,000 people serving clients in more than 120 countries, the company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009. Its home page is www.accenture.com.

Designation:
Technical support voice process

Job Description:
voice-based technical support troubleshooting communication skills semi – tech process

Desired Profile:
Should have 0 months – 5 years of experience in voice-based technical supportshould have knowledge of troubleshooting in internet support services for clientsShould have excellent verbal and written communication skillsShould be able to diffuse volatile situations when distressed or irate customers call for supportshould be able to deliver quality customer service and technical service support for clientsJob profile deals in semi – tech processFresher can also apply

Please note that, your current location should be within our transport boundary limits for providing transport, candidates should be willing to work in shifts M2B – VikroliCentral – KalyanHarbour – KhargharWestern – Mira RoadSouth – Upto VTBhyander included

And

M3 – Andheri EastCentral – MumbraHarbour – BelapurWestern – VasaiSouth – Upto VTBhyander included

Experience: 0 – 5 Years

Industry Type: BPO/ITES

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education: UG – Any Graduate – Any Specialization,Graduation Not Required
PG – Any PG Course – Any Specialization,Post Graduation Not Required

Location: 0 – 5 Years

Keyword: Tech support,voice process,inbound,outbound

Contact: Komal
Accenture

Telephone: 080-40778212

Email: komal.tanwani@accenture.com

Website: http://www.accenture.com

How to Apply

  • Click Here to Register first, if you dont have a Naukri account
  • Once you have a Naukri account Click here to Apply
  • Infosys – BPO is looking for B.E. /B.Tech

    March 30th, 2010 No comments

    Infosys – BPO is looking for B.E. /B.Tech at locations Gurgaon, Pune, Bangalore and international centers in APAC, Europe and USA

    Responsibilities:

    • identifying, developing and leading high end sourcing initiative
    • Designing, developing and managing complex RFIs and RFPs
    • Catogory/sub Cetegory profiling, supplier and cetegory market research and analysis, and sourcing analytics
    • Supplier identification, qualification and assessment

    Qualifications:

    • B.E. / B.Tech with exp. ranging from 5 to 15 years in Soucing or category Management in manufacturing or service companies
    • Experience in sourcing of any of these categories: IT-Hardware ans Software, Fleet and Logistics, Telecom, Marketing spend, MRO, Office supplies, HR and Professionals services

    Locations: Gurgaon, Pune, Bangalore and international centers in APAC, Europe and USA

    To apply: Email your CV to bpo_careers@infosys.com with “Sourcing/Category Managers” in the subject line

    Walk In Interviews on Sunday,28th March – Fresher

    March 26th, 2010 No comments
    Affiliated Computer Services, Inc. (ACS) is expertise in action ®. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive
    Designation: Walk InInterview on Sunday,28th March for Data Entry Operator with ACS
    Job Description: ACS,A xerox company is conducting Walk In on Sunday-28th March,2010 for the Data Entry Operators between 10AM-2 PM .Interested candidates can walk in for an interview to ACS,Creator Block,1st Floor,ITPL with a resume & a original Photo ID Proof.
    Desired Profile : Transaction Processors(Data Entry Operators) 

    Minimum Qualification:10th Standard or SSLC Pass,should be above 18 Yrs of age

    Good Typing speed of 9000 net key srokes/hr and 98% accuracy.

    Ready to work in shifts (including night shifts)

    Note: B.E/M.B.A/M.C.A graduates need not apply

     

    Please walk in for a Typing Test and interview on Sunday-28th March,2010.

    Regards,

    Jenifer Pinto

    Recruiter-Corporate H.R

    ACS,A Xerox Company

    Experience: 0 – 5 Years
    Industry Type: BPO/ITES
    Role: Stenographer/Data Entry Operator
    Functional Area : Secretary, Front Off, Data Entry
    Education: UG – Graduation Not Required 
    PG – Post Graduation Not Required
    Location: Bengaluru/Bangalore
    Keywords: Data entry operator,Typing skills
    Contact: Jenifer Pinto 
    Level 1, Creator Block, ITPL 
    Whitefield Road 
    BANGALORE,Karnataka,India 560066
    Website: http://www.acs-inc.com

    Walk-In @ “GREYNIUM INFORMATION TECHNOLOGIES” : BE / B.Tech / B.Sc / BCA / Any Graduate : Technical Support : On 10 Mar 2010

    March 9th, 2010 No comments

    Fresher Walk-In : Technical Support Executives @ Bangalore

    Greynium Information Technologies has an urgent requirement for Technical Support Executives (Email Support – Non Voice).

    * This is NOT a Software Development job. Please read Job Description carefully before applying.

    Job PositionTech Support

    Job Category: BPO

    Job Location: Bangalore, Karnataka

    * Only Bangalore candidates need to apply.

    Shift: US Shift (Night Shift)

    Job Description:
    • Respond to incoming emails and live chat requests from U.S. customers looking for information and troubleshooting help in using client’s software.
    • Our client provides an enjoyable work environment and places a lot of value on the professional growth of team members.

    Desired Experience: Freshers / 0-1 Years

    Desired Education: BE / B.Tech / B.Sc / BCA / Any Graduate

    * Post Graduates – Please do NOT apply.

    Desired Skills
    • Excellent verbal and written English communication skills, including pleasing phone voice and demeanor as well as solid listening skills are essential.
    • Basic Knowledge of Computer Hardware, troubleshooting & HTML (Mandatory)
    • Hands of experience on HTML / XML Coding
    • Should be able to create HTML web pages

    Walk-In DateOn 10 March 2010 (Wednesday) : 3.00 PM

    * Please follow the timings strictly.

    Venue:
    Greynium Information Technologies Pvt Ltd,
    4th floor, Shanthisree Industrial Complex,
    17/1, Rupena Agrahara, Hosur Road,
    Bangalore – 560 068

    LandmarkSilk Board Junction fly over. (Near Mindtree Consulting) 

    For Route Map, Check the URLhttp://www.greynium.com/contact/driving_directions.html

    Contact PersonSupraja Madan S (Recruitment Executive)

    Contact Phone(080) 40580817

    Flow Of Interview:
    • Group Discussion
    • Essay Writing
    • Technical Round of Interview: Please come prepared for facing HTML questions, Basic Computer Hardware, Networking & Troubleshooting questions.

    We are looking for Candidates with excellent communication skill, high energy level, bold & prompt in answering.

    Walk-In @ “ARICENT TECHNOLOGIES” : Any Technical Graduate – 2009 / 2008 Passout : On 6 Mar 2010

    March 3rd, 2010 No comments

    Aricent Technologies Holdings Ltd 

    Aricent is a global innovation, technology and services company focused exclusively on communications. Aricent is a strategic supplier to the world’s leading application, infrastructure and service providers, with operations in 19 countries worldwide. Company Highlights o One of the largest privately-held companies in Silicon Valley; o 550+ customers; o 8,000+ employees, 33 offices worldwide; o Product portfolio of more than 125 licensable products; o Investors include KKR, Sequoia Capital, The Family Office and The Canadian Pension Plan Investment Board. 

    FRESHERS for ARICENT TECHNOLOGIES in Bangalore

    Qualification : Any technical Graduate

    Year of Passout : 2008 / 2009

    Skills Required : 
    Fairly conversant with Networking Fundamentals viz: 
    • Routing Protocols
    • TCP/ IP and IRQs
    • Basic operating systems related to Networking
    • Knowledge of CISCO product will be an added advantage
    • Good communication skills in written as well as verbal.

    Candidates meeting the above eligibility Criteria can appear for the selection process as per the below mentioned schedule:

    Walk-In Date : On 6 March 2010 (Saturday) : 10 AM to 4 PM

    Venue : 
    Aricent Technologies Holdings Ltd
    18/1, Outer Ring Road, Panathur Post, 
    Bangalore

    Contact Person : Lijoy Lon

    PCS Technology requires Freshers Consumer Support Engineer : Walk-In on 3rd & 4th March 2010

    March 2nd, 2010 No comments

    PCS Technology requires Consumer Support Engineer Walk-In on 3rd & 4th March 2010

    Job Description

    • Installation and configuration of Windows
    • Maintaining desktops
    • Troubleshooting H/W & N/W related problem
    • Installation and Troubleshooting Desktop and Network devices

    Desired Candidate Profile

    • Experience or Knowledge about hardware & Networking
    • Excellent communication Skills (Mandatory)
    • Freshers are welcome with Hardware & Networking knowledge

    Interviews will be held in Bangalore on 3rd & 4th March 2010 (Timings :- 11.00 am to 5.00 pm) at the following Venue:

    PCS TECHNOLOGY LIMITED
    48/1, Appa Reddy Palay,
    Double Road, Bangalore – 38
    Landmark : Near to ESI Hospital

    Kindly carry hard copy of your resume.
    Contact No. : 080 – 25264120

    Ionidea requires Technical support Engineer (Walk_in on 2nd/3rd March, 2010

    March 2nd, 2010 No comments

    Ionidea requires Technical support Engineer WALK-IN ON2nd March and 3rd March 2010 FROM 12.00 Noon TO 5.00 pm

    Date : 2nd March and 3rd March 2010 (Time: 12.00 Noon TO 5.00 pm)

    Education: BCA / BSc / BE

    Skill :

    • Web-related technologies : HTML, XML and web servers
    • Database : MS SQL, Oracle, DB2
    • OS : Windows , Unix/linux/Solaris
    • Atleast 3 months exp in technical / product support experience.
    • Excellent written and oral communication skills is an absolute must (interaction with US / UK / international customers).
    • Should be open to working in shifts (no night / graveyard shifts at present)

    Interview process:

    1. Written Test
    2. Technical Interviews
    3. Client Interview


    Note :
     If you have attended interview within 6 months , are not eligible

    Venue :
    IonIdea
    #38-40, EPIP, Whitefield,
    Bangalore – 560066

    Phone: +91 80 66581500
    E-Mail: nasir.ahmed@ionidea.com 

    http://www.ionidea.com

    Yahoo Software Recruits Freshers

    February 1st, 2010 No comments

    Job Description:

    Good communication skills

    Graduate in korean language or hold any diploma on korean language

    Minimum 0.6 years to 3 years of experience working as korean language expert

    If you feel your profile matches ur requirement, kindly send across your updated resume in word format .

    About Company:

    About Yahoo!

    The Internet is a big, busy place, and we at Yahoo! are proud to stand out in the crowd. As the world’s number one Internet brand, servicing over a half billion people, we’re determined to maintain our commitment to delivering news, entertainment, information and fun… each and every day.

    In order to maintain our position as one of the world’s most trafficked Internet destinations, we’re always on the lookout for people with big ideas and big talent to help us provide our visitors with the innovative products and services they’ve come to expect from Yahoo!. We’re looking for people like you.

    Aditional Information

    Experience: 0 – 3 years

    Role:
    Data Processing Executive

    Job Category: Call Centre, BPO, Customer Service

    Job Location: Bangalore

    Key Skills: korean language expert, korean language translator

    How to Apply:

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  • HP Recruits Freshers

    February 1st, 2010 No comments

    Technical Product Support Specialist

    job description

    The primary function of remote support engineers is to provide in-depth technical and

    technological expertise in their particular areas of focus.

    - Owns and manages the first technical response to foundation customers

    - Takes ownership of cases, interacting directly with customers and partners as needed

    - Correctly qualifies new service requests in line with agreed procedures to ensure a

    timely & high quality first technical contact

    - Evaluates unique or complex installations or configurations to make recommendations

    for a resolution

    - Adheres to defined processes for management of Sev 1 issues and escalations

    - Proactively assists customers to avoid or reduce problem occurance

    - Successfully resolves customers’ service requests

    - Articulates both in writing and verbally (as required) the case summary & resolution

    - Contributes to the knowledge management system in line with KPIs for the role

    - Elevates cases to the next level Technical Consultant in line agreed elevation

    processes

    - Adhere to all agreed support practices, policies and processes

    - Provides direction & guidance for process & productivity improvements

    The job will involve working in shifts, and providing support coverage over the weekends.

    Qualifications

    Bachelor’s degree in information technology, computer science, engineering, or other

    related field or equivalent experience (4 – 10 years).

    Possesses good programming skills and aptitude for understanding complex technical

    concepts

    Has good knowledge of networking, and support of storage applications. Additoinal

    hardware experience, if any, will be an advantage.

    Familiar with ITIL practices

    Excellent interpersonal skills and communication skills.

    Knowledge management skills:creation and re-use of intellectual capital

    Willingness to participate in non-standard working-time models(e.g.shift,call

    availability,etc..)

    Team player: ability and willingness to motivate and support other engineers
     
    Skills:

    Experience in Windows troubleshooting  along with basic Unix knowledge will be an added

    advantage.

     -  Should know database concepts and preferably have some hands on Database

    Administration knowledge

     -  Knowledge of any scripting language Perl, python, shell etc will be rred.

    Exp 3+ yrs

    Ability to work independently and as part of a team with an outstanding customer service

    attitude.

    Company: Hewlett Packard / HP

    Location :   Bangalore

    If you meet the above mentioned criteria, apply online

    How To Apply- If you have not registered in Naukri.Com

    Click here to Post Your FREE Resume

    OR

    If you have registered in monster.com , click here

    Capgemini Walk-in for Freshers: Weekdays

    January 19th, 2010 No comments

    Capgemini Walk-in for Freshers: Weekdays

    Experience: 0 Years

    Location: Bengaluru/Bangalore, Chennai

    Education:
    UG – Any Graduate – Any Specialization  
    PG – CA

    Industry Type: BPO/ITES

    Functional Area: ITES/BPO/KPO, Customer Service, Ops.

    Job Description:
    Exp in Audit (Statutory & internal), internal controls.
    IFRS / SAP knowledge
    Banking / Insurance domain background
    Excellent oral & written communication skills are a must.
    Knowledge and experience in SOX compliance.
    Team handling skills is a must.

    Desired Candidate Profile:
    Should be a certified CA Grad
    Passport is a must
    Candidates must be willing to travel extensively both to domestic & international (to develop & developing countries), stay away from base location for long duration (approx for 2-3 months at a stretch

    Company Profile:
      Capgemini Business Services (India) Ltd provides back-end business process outsourcing (’BPO’) services in the areas of Finance and Accounts to many fortune companies. It proposes to expand its services into the areas of supply chain, legal and human

    Contact Details

    Company Name: Capgemini Business Services (India) Ltd.

    Website: http://www.capgemini.com

    Executive Name: Bindu

    Address: Not Mentioned

    Telephone: 080-30576675

    Keywords: CA Graduates,Chartered Accountents

    Reference ID: CA